How do I cancel or change an order?Updated 5 hours ago

We work hard to get your order to you quickly, which means processing starts soon after you place it. Because of this, we can only cancel or make changes to unprocessed orders. Once your order is being picked, packed, and prepared for shipment, we’re unable to cancel or modify it—so please double-check your purchase details and shipping address before checking out.

For subscription orders

You have the flexibility to skip, change, or cancel future shipments any time before they’re processed. Simply log in to your account to make updates. Once a subscription order is processed, we can’t cancel or refund it, but you can still update your upcoming deliveries.

Need to cancel an unprocessed order?

Submit a request or email us at [email protected], and our team will be happy to help.

Please note: Processing times and delivery dates may vary during national holidays or peak periods.