I did not receive my order, but the tracking shows it was delivered. What should I do?Updated 16 days ago

Don’t panic! It might be that

• The tracking information is a bit off, and it’ll arrive shortly - it happens!

• A family member or neighbor picked up the package, so ask around!

• Look out for a bubble mailer package, as that’s what most of our products ship in. 

If you’re still unable to find it after a few days, please contact our friendly Customer Experience Team, and we’ll look into it! We’re here to ensure your order gets to you quickly and accurately.

Click here 👉 https://help.letsliveitup.com/en-US/contact

In the event your package was stolen, we’ll send you a courtesy replacement and suggest you set up a P.O. Box for more secure delivery in the future.