I did not receive my order, but the tracking shows it was delivered. What should I do?Updated 14 days ago

Don’t panic! It might be that:

• The tracking information is a bit off, and it’ll arrive shortly - it happens!

• A family member or neighbor picked up the package, try asking around!

• Look out for a bubble mailer package, as that’s what most of our products ship in. 

If you’re still unable to find it after a few days, please contact our friendly Customer Experience Team, and we’ll look into it! We’re here to ensure your order gets to you quickly and accurately.

Reach out to us here 👉 https://help.letsliveitup.com/en-US/contact

In the event your package was stolen, we’ll send you a courtesy replacement and suggest you set up a P.O. Box for more secure delivery in the future.