My tracking status hasn't updated, what does this mean?Updated 20 days ago

Sometimes, carrier tracking information doesn’t update in real time. It may lag behind the actual status of your shipment — this is common and usually resolves as the package moves through the carrier’s network.

What to Do?

• Wait a little longer – Tracking delays often clear up on their own.

• Keep an eye on updates – The carrier may scan your package at the next transit stop.

• After 4–5 days with no change, reach out to us here or at [email protected] so we can investigate.

Our Promise:
We want your order to arrive quickly and smoothly, so please don’t hesitate to contact us if you need help.