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Subscription Management

How Do I Access My Customer Portal?

You have full control over your Live it Up subscription through your Customer Portal. To access your Customer Portal, please follow the steps below. 1. Go to this link 👉 https://letsliveitup.com/tools/recurring/get-subscription-access. 2. Go to Subs

How Do I Manage My Subscription?

Manage your subscription quickly and easily, at any time. You have total control. This is how:. Be sure to make all changes at least 24 hours before your order is set to be processed!. If you need a little more time before your next order, you can ea

How do I know when my next order will ship?

Once you have logged into the customer portal the date of your next shipment will be shown on the main page. It will also provide you with options to send now, reschedule, or skip this upcoming shipment. You can also select "view upcoming orders" whi

Sending, rescheduling, or skipping upcoming order

Login to you customer portal (if you're unsure how here's a link to help you get started). To modify the timing for your next order you can select from send now, reschedule, or skip. By clicking "Send now" your order will be processed immediately. Pl

Can I change the frequency of my monthly orders?

Yes! Once you log into your account you can select "Manage subscriptions". This gives you details of any active or inactive subscriptions and the selection to manage each individual selection. You will then be given options to temporarily reschedule

How do I cancel my subscription?

We’re sad to see you go! You can cancel your subscription in just 2 minutes. Please note: This does not cancel any orders processed before you canceled your subscription. Need more help? Our Customer Support Team is always on hand to assist!. Click h

I’m having trouble logging in to my account. What should I do?

If you are having trouble logging into your account to manage your subscription, please try using the "FORGOT" option to receive a temporary password to your email. If you do not receive a verification code, or if the code expires before you can use

If I face technical issues with my account or subscription, who can I contact?

Should you encounter any technical difficulties with your account or managing your subscription, please reach out to our Customer Support Team. https://help.letsliveitup.com/en-US/contact. We will work diligently to resolve the issue and provide you

What if I’m moving or traveling?

Traveling? ✈ No worries at all! You can easily reschedule or skip your upcoming shipment, no matter the reason. This will push back the processing, billing, and shipping of your order, and everything will pick back up on your next scheduled shipment

How do I change my Super Greens flavor?

Choose between our Original or Wild Berry Super Greens flavors with the press of a button. Simply log in to your Customer Portal here 👉 https://letsliveitup.com/tools/recurring/get-subscription-access. Be sure to make all changes at least 24 hours b

Can’t Access Your Account? Here's What to Do 👇

No worries—we’ll help you get back in quickly! If you’re having trouble logging into your account through our Customer Portal, just follow these simple steps:. 1. Double-Check Your Email Address. You’ll need to log in using the same email you used wh

How Do I Apply My Discount Code to My Next Order?

Got a discount code? 💸 Let’s put it to work on your next subscription order in just a few easy steps:. Step 1: Log In to Your Account. Head to letsliveitup.com and:. Step 2: Go to Your Subscription. Step 3: Add Your Discount Code. Step 4: Confirm Yo

How Can I Update My Address or Payment Information?

Need to make a quick change to your account? No problem—we’ve made it easy. Just log in to your Customer Portal and head to the “Address and Payment Details” section to update:. It only takes a minute!. Need a Hand?If you run into any issues or prefe

How do I add additional products to my subscription or next order?

Once you're logged into your customer portal, you'll see product options with a simple "add" button below each item. From there, you can:- Confirm the flavor (if applicable)- Choose the quantity- Select a one-time or recurring order with your preferr