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Frequently Asked Questions
Do you have a phone number to call?
Hey there! We want to assure you that we are all ears and are here to help, albeit in a slightly different way!. You see, having a phone number might sound like a quick fix, but trust us, it's not always the most efficient or effective way to handle
How do I place an order?
Simply add as you wish to your shopping cart while browsing our store. Once you want to proceed with the order, you can do so by going to the product page and clicking "add to cart". Follow the instructions by providing us with delivery information a
Is Live it Up Super Greens safe while pregnant or breastfeeding?
Consult with your doctor before taking Live it Up Super Greens while pregnant or breastfeeding. Your doctor can offer the most appropriate advice for your health and your baby's needs.
How long are your products good to consume?
Our products are good to consume up to 12 months after the manufactured date. Since we use all-natural vitamins & herbs they will naturally begin to break down over time after that. We recommend keeping your Super Greens in a cool, dry place away fro
Why is my container not filled to the top?
Each blend has been formulated by weight, not by volume, so products may have a different amount based on visual reference, but each formulation has the correct amount of servings stated on the packaging. Our products are always sealed. If you have a
What is the Prop 65 warning?
Prop 65 is a mandated statement that requires all California-based companies to add a notice to their label or website that the product may contain metals that in large quantities might be harmful to humans. It's worth noticing that most natural prod
What is your Return/Refund Policy?
Your satisfaction is important to us, so we offer a 30-day Return & Exchange Policy for all “first-time purchases” made on our site. A “first-time purchase” refers to a product that you purchase for the first time from us. The terms of the Return &
Can I manage my subscription online?
Yes! Once you create a login, you will have full control of your subscription using our customer portal. This allows you to view upcoming shipments, modify contents, reschedule, and more!.
How do I know when my next order will ship?
Once you have logged into the customer portal the date of your next shipment will be shown on the main page. It will also provide you with options to send now, reschedule, or skip this upcoming shipment. You can also select "View upcoming orders" whi
How can I check the status of my order?
Your order status can be found using our track order feature. To use the track order feature you visit our Help Center and click on the "Track order" button. Next it will prompt you to sign in using the email or phone number associated with your orde
How can I update my address or payment information?
You can manage your address or payment information by logging in to your Customer Portal here. Go to Address and Payment Details.
How do I add additional products to my subscription or next order?
Once you're logged into your customer portal, you'll see product options with a simple "add" button below each item. From there, you can:- Confirm the flavor (if applicable)- Choose the quantity- Select a one-time or recurring order with your preferr
Can I change the frequency of my monthly orders?
Yes! Once you log into your account you can select "manage subscriptions". This gives you details of any active or inactive subscriptions and the selection to manage each individual selection. You will then be given options to temporarily reschedule
How do I use my rewards points?
To redeem your reward or loyalty points, visit the Superfoodies Rewards Club. Once you receive your discount code, you can use it on any new purchase of Live It Up products. To apply your discount code, simply enter it in the designated field on the
Does this replace a multivitamin?
Good question! If you're not honing in on a specific vitamin (where just taking a standalone supplement for that one would work best), then yes, Super Greens is like a multivitamin!What sets it apart from most pharmacy multivitamins is that all the g
Do you offer samples or individual travel packs?
Not right now, unfortunately. But no worries! We have a 30-day money-back guarantee, so you can try our products completely risk-free!
What affect does this have on fasting?
Technically speaking, eating or drinking any calories breaks a fast. Although our greens only have 31 calories per serving, it is likely to break your fast when taken. We suggest taking Super Greens on an empty stomach as soon as your fast ends to ma
Is Live it Up Super Greens organic?
To be Certified Organic, 100% of a product’s ingredients must be organic. While Super Greens does contain all organic vegetables, the 5 billion CFU probiotics are not organic. This is not because we chose non-organic probiotics, but simply because pr