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Frequently Asked Questions

Do you have a phone number to call?

Hey there! We want to assure you that we are all ears and are here to help, albeit in a slightly different way!. You see, having a phone number might sound like a quick fix, but trust us, it's not always the most efficient or effective way to handle

How do I place an order?

Simply add as you wish to your shopping cart while browsing our store. Once you want to proceed with the order, you can do so by going to the product page and clicking "add to cart". Follow the instructions by providing us with delivery information a

Can I take your products while pregnant or brestfeeding?

We recommend speaking with your primary healthcare physician prior to taking dietary supplements during pregnancy or breast-feeding to know what's best for you.

How long are your products good to consume?

Our products are good to consume up to 12 months after the manufactured date. Since we use all-natural vitamins & herbs they will naturally begin to break down over time after that. We recommend keeping your product in a cool, dry place and to avoid

Why is my container not filled to the top?

Each blend has been formulated by weight not by volume, so products may have a different amount based on visual reference, but each formulation has the correct amount of servings stated on the packaging. Our products are always sealed. If you have an

What is the Prop 65 warning?

Prop 65 is a mandated statement that requires all California-based companies to add a notice to their label or website that the product may contain metals that in large quantities might be harmful to humans. It's worth noticing that most natural prod

What is your Return/Refund Policy?

Your satisfaction is important for us, so we offer a 30-day Return & Exchange Policy for all “first-time purchases” made on our site.  A “first time purchase” refers to a product that you purchase for the first time from us.  The terms of the Return

Can I manage my subscription online?

Yes! Once you create a login, you will have full control of your subscription using our customer portal. This allows you to view upcoming shipments, modify contents, reschedule, and more!.

How do I know when my next order will ship?

Once you have logged into the customer portal the date of your next shipment will be shown on the main page. It will also provide you with options to send now, reschedule, or skip this upcoming shipment. You can also select "view upcoming orders" whi

How can I check the status of my order?

Your order status can be found using our track order feature. To use the track order feature you visit our help center and click on the "Track order" button. Next it will prompt you to sign in using the email or phone number associated with your orde

How do I update my address or payment details?

You are able to update your address and billing details by logging into your account. Next you will see an option for "address and payment details" as shown below. After clicking "address & payment details" you will be directed to options that enable

How do I add more products to my subscription?

Once you are logged into your customer portal, product options populate with a simple "add" button below the items. This will then ask for confirmation on flavor (where applicable), quantity, one-time or recurring order with choice of frequency, as w

Can I change the frequency of my monthly orders?

Yes! Once you log into your account you can select "manage subscriptions". This gives you details of any active or inactive subscriptions and the selection to manage each individual selection. You will then be given options to temporarily reschedule

Does this replace a multivitamin?

Good question! If you're not honing in on a specific vitamin (where just taking a standalone supplement for that one would work best), then yes, Super Greens is like a multivitamin!What sets it apart from most pharmacy multivitamins is that all the g

Do you offer samples or individual travel packs?

Unfortunately, not at the moment. While we don’t offer any samples, we have a 30-day money-back guarantee so you can try our products risk-free!

What affect does this have on fasting?

Technically speaking, eating or drinking any calories breaks a fast. Although our greens only have 31 calories per serving, it is likely to break your fast when taken. We suggest taking Super Greens on an empty stomach as soon as your fast ends to ma