We work hard to make sure our products arrive as fast as possible and aim to ship orders on the first business day after they are placed. However, delivery time will depend on the shipping method you choose (standard or express) and your distance fro

<p id="isPasted" style="box-sizing: border-box; font-family: Satoshi, sans-serif; font-weight: 400; letter-spacing: 0.4px; line-height: var(--typeBaseLineHeight); font-size: 16px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(12, 32, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We work hard to make sure our products arrive as fast as possible and aim to ship orders on the first business day after they are placed. However, delivery time will depend on the shipping method you choose (standard or express) and your distance from our facility, among other factors. &#xA0;You will receive a confirmation email once your order has been placed and then again once your package has shipped. This second email will contain any tracking information you need to track your order.<p style="box-sizing: border-box; font-family: Satoshi, sans-serif; font-weight: 400; letter-spacing: 0.4px; line-height: var(--typeBaseLineHeight); font-size: 16px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(12, 32, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Once the product is shipped, the carrier (UPS, USPS, or DHL) will update you with the tracking information.<p style="box-sizing: border-box; font-family: Satoshi, sans-serif; font-weight: 400; letter-spacing: 0.4px; line-height: var(--typeBaseLineHeight); font-size: 16px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(12, 32, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you encounter shipping issues after receiving an email from us indicating that your package has been shipped, we ask you to follow these steps:&#xA0;<ul style="box-sizing: border-box; margin: 0px 0px 25px 40px; padding: 0px; text-rendering: optimizelegibility; color: rgb(12, 32, 22); font-family: Satoshi, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">Check your email for tracking information. We send you an automated email with tracking information once the order is shipped.&#xA0;</li><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">If your tracking information has not been updated with the carrier in a few days, we kindly ask that you contact the carrier with your tracking number to verify the status.</li><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">If your order was attempted to be delivered and failed, we ask that you contact the carrier with your tracking number to verify the status. There may be a mistake in the address provided or confusion regarding the drop-off location.</li></ul><p style="box-sizing: border-box; font-family: Satoshi, sans-serif; font-weight: 400; letter-spacing: 0.4px; line-height: var(--typeBaseLineHeight); font-size: 16px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(12, 32, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping times:<ul style="box-sizing: border-box; margin: 0px 0px 25px 40px; padding: 0px; text-rendering: optimizelegibility; color: rgb(12, 32, 22); font-family: Satoshi, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">Standard shipping takes 3-7 business days to be delivered to you after we ship (typically within 1 business day from the date of purchase). This depends on your proximity to our facility.</li><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">Express shipping takes approximately 2 business days to be delivered to you after we ship (typically within 1 business day from the date of purchase). This also depends on your proximity to our facility.</li><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">Shipping time is approximate and provided to us by the carrier. &#xA0;It might vary depending on location, shipment method, and other factors. Please note that shipping to US territories like Guam and Puerto Rico may take longer than 7 business days.</li></ul><p style="box-sizing: border-box; font-family: Satoshi, sans-serif; font-weight: 400; letter-spacing: 0.4px; line-height: var(--typeBaseLineHeight); font-size: 16px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(12, 32, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping cost:<ul style="box-sizing: border-box; margin: 0px 0px 25px 40px; padding: 0px; text-rendering: optimizelegibility; color: rgb(12, 32, 22); font-family: Satoshi, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">Standard shipping is currently free for all orders. Express shipping is provided&#xA0;at $9.99. Shipping is also available to the United Kingdom for USD $14.99. &#xA0;</li></ul><p style="box-sizing: border-box; font-family: Satoshi, sans-serif; font-weight: 400; letter-spacing: 0.4px; line-height: var(--typeBaseLineHeight); font-size: 16px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(12, 32, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Shipping destinations:<ul style="box-sizing: border-box; margin: 0px 0px 25px 40px; padding: 0px; text-rendering: optimizelegibility; color: rgb(12, 32, 22); font-family: Satoshi, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">We currently ship only in the United States of America and the United Kingdom.</li></ul><p style="box-sizing: border-box; font-family: Satoshi, sans-serif; font-weight: 400; letter-spacing: 0.4px; line-height: var(--typeBaseLineHeight); font-size: 16px; -webkit-font-smoothing: antialiased; text-size-adjust: 100%; text-rendering: optimizespeed; margin: 0px 0px 25px; color: rgb(12, 32, 22); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Carrier:<ul style="box-sizing: border-box; margin: 0px 0px 25px 40px; padding: 0px; text-rendering: optimizelegibility; color: rgb(12, 32, 22); font-family: Satoshi, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; margin-bottom: 0px; font-weight: 400;">We work with the UPS, USPS, and DHL. We can&apos;t guarantee that your order will be delivered by any specific carrier. If you have a specific situation and can&apos;t have your order delivered in a certain way, we ask that you reach out to us before placing an order so we can work with you to try to accommodate your request.</li></ul>

What is your shipping policy?

Your order status can be found using our track order feature. To use the track order feature you visit our help center and click on the "Track order" button. Next it will prompt you to sign in using the email or phone number associated with your orde

Your order status can be found using our track order feature.To use the track order feature you visit our <a href="https://help.letsliveitup.com/en-US">help center</a> and click on the <a href="https://help.letsliveitup.com/en-US/ssp/login">&quot;Track order&quot; button</a>.<img src="https://attachments.gorgias.help/ye6zw/hc/mmq3/dff3e5b0-6b6f-4327-817c-f80ddf0112ca-9a5b87a1-503c-4a18-a732-97f673c2fec3.png" style="width: 300px;" class="fr-fic fr-dib">Next it will prompt you to sign in using the email or phone number associated with your order.<img src="https://attachments.gorgias.help/ye6zw/hc/mmq3/955fa4c7-6f10-47b9-8ec9-a82440393c32-c49e4966-87de-45d8-a193-871cb35e5065.png" style="width: 300px;" class="fr-fic fr-dib">This will send you a six-digit code to the method you choose, please enter it to confirm the correct account information.<img src="https://attachments.gorgias.help/ye6zw/hc/mmq3/d38aef6b-9554-4fd1-8163-30bb2fefc02f-dc1d9e04-2ac0-42d7-aed0-7345ae7cb14f.png" style="width: 379px;" class="fr-fic fr-dib">Now you will be able to see the status of your current order as well as shipping &amp; billing information connected to the order. As you can see in the example below it is marked as &quot;in-transit&quot;, and you have the ability to track or report an issue by clicking the applicable buttons.<img src="https://attachments.gorgias.help/ye6zw/hc/mmq3/f155bd68-f49f-425d-a7d5-8b29452f4888-d1280397-f696-4ad4-9b19-e4ee6c5db159.png" style="width: 565px;" class="fr-fic fr-dib"> <div data-block="true" data-editor="28qrd" data-offset-key="2a08k-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2a08k-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Note:</div></div><div data-block="true" data-editor="28qrd" data-offset-key="1ui9a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="1ui9a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">We process orders overnight and therefore ask subscribers to make any changes to their upcoming orders at least 24 hours in advance of your&#xA0;<a href="https://help.letsliveitup.com/en-US/how-do-i-know-when-my-next-order-will-ship-418913">next shipment date</a>.&#xA0;</div></div><div data-block="true" data-editor="28qrd" data-offset-key="23m48-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="23m48-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Once an order is processed, it cannot be canceled or edited anymore because it&apos;s already on its way to you.</div></div>

Shipping

What is your shipping policy?

How can I check the status of my order?