We work hard to make sure our products arrive as fast as possible and aim to ship orders on the first business day after they are placed. However, delivery time will depend on the shipping method you choose (standard or express) and your distance fro
Once your order has been shipped, you will receive a shipping confirmation email from us that includes your order tracking number. Alternatively, you may go to the Track Order section of our Help Center, and sign in using your email address or the ph
Sometimes, tracking info might be off. It's possible a family member or neighbor picked up your package by mistake, so it's worth checking with them first. Our deliveries typically come in bubble mailers. If you don't find it after a few days, please
Once orders are processed and shipped, we are unable to change the shipping address. If you need to update your shipping address for future orders, you can log into the customer portal. Make sure any changes are submitted at least 24 hours before you
If you are encountering issues with your order or subscription and wish to reach customer support, please provide your email address by dropping it in the chat or contact field available. Our Customer Support Team will promptly reach out to you to re
We do our best to send out orders promptly, usually within one business day. How quickly your order arrives depends on whether you choose standard or express shipping, and where you're located. Please note that delivery times can vary, especially in
We partner with UPS, USPS, and DHL for deliveries. While we can't promise which carrier will deliver your order, we're here to help! If you have special delivery preferences, please contact us before ordering. We'll do our best to accommodate your ne
At the moment, we ship exclusively to addresses within the United States of America and the United Kingdom.
Standard shipping is currently free for all US-based orders. Express shipping is provided at $9.99. Shipping is also available to the United Kingdom for $14.99 (USD).
Sometimes it takes a while for the carrier to update their tracking info, but your order should be on its way. No worries—you'll get your greens soon!